Feebi - Santana Studios
Feebi is a social media and website-based chatbot for automating customer service in the hospitality sector.
Customer service chatbots are invaluable tools for improving consumer experience by reducing engagement response time and increasing conversions.
85% of customer interactions will be managed without a human by 2020.
56% of people prefer messaging than calling.
51% of customers want businesses to be contactable 24/7