Engaging customers with artificial intelligence
If you’re looking to engage with your customers through emerging and exciting technologies - conversational artificial intelligence is the best way to do it.
Allow your customers to place orders through Facebook messenger, get menu information or find their nearest restaurant by chatting to a bot on their favourite social media platform.
Save money vs mobile development
Chatbots provide the functionality of the most amazing app, whilst engaging with customers in a very powerful way. AI chatbots do all of this but potentially at 15% of the cost of a mobile app - with more than 80% savings found in the planning, design and development phases.
With personal assistants like Siri and Google assistant becoming more powerful and ubiquitous and devices like Amazon Echo & Google Home becoming a fixture in many living rooms, it’s never been easier or cheaper to engage your audience.
Eden Agency started researching how customers react to chatbots with market research before publishing their findings in their whitepaper “Deploying chatbots to leverage consumer behaviour” (http://createdineden.com/media/1917/deploying-chatbots-to-leverage-consumer-behavior.pdf).
The findings were very promising with 82% if millennials recognising that they had already spoken to a chatbot and 64% of all respondents happy to purchase products through a conversation with a chatbot where the value of the transaction is under £100.
Since releasing the whitepaper, Eden has produced a number of chatbots for customers in restaurant, retail and entertainment and is now incorporating artificial intelligence into avatars that you can speak to with in interactive display.
If you’d like to get in touch to see how chatbots can engage your customers then get in touch.
Eden Agency Ltd
01423 593 016