Anita Liu Harvey and Peter Martin
Anita Liu Harvey, VP Strategy and Innovation, Barclaycard
Anita is Vice President of Strategy and Innovation within Barclaycard’s payment technology business. Anita has over 10 years’ experience in payments, having held various strategy, innovation and marketing roles within some of the largest payment brands. Prior to joining Barclaycard, Anita was responsible for developing new strategic ventures at both Visa Europe and Lloyds TSB. As Head of B2B Marketing at PayPal UK, she was one of PayPal’s first UK employees and played a key role in launching its UK merchant services business
Peter Martin, Vice President at CGA Peach
Peter Martin is the leading commentator on the UK eating and drinking-out market. He is vice president of CGA Peach, the specialist data, insight and networking business, formed in 2013 when his Peach Factory company merged with CGA Strategy. Peter has over 30 years’ experience in the sector as journalist, editor and media-owner and has launched and run a raft of industry-leading magazines, journals and events, including M&C Report and the Retailers Retailer Awards.
He is a vice president and co-founder of the ALMR, the UK’s leading licensed retail trade organization representing pub, bar and casual dining corporates.
How to exceed your customers’ expectations
Short Description of Seminar: As payments options become more complex, Anita and Peter will examine how you can create a seamless and consistent experience for your customers. From apps to wearables, and digital kiosks to targeted loyalty programmes, you’ll learn: • How customers’ payment expectations are changing • How to manage your security and regulatory obligations • And how you can use payment data and insights to improve your profits