Panel Theatre Hall 10
Tuesday 26th September
Wednesday 27th September
11:00 - 11:30: The Digital Dining Revolution
The restaurant dining experience has gone digital. Is your restaurant up to speed with the digital dining revolution? Discover how to stand out in the extremely competitive and rapidly changing digital age.
12:00 - 12:30: Shaping the Restaurant of Tomorrow
With the restaurant industry ever-evolving due to an influx of emerging technologies, it could be easy to forget the importance of investing in innovative back-of-house solutions, which can streamline operations and boost your bottom line.
Listen in to gain unique insight into the back-of-house trends that are shaping the restaurant of tomorrow.
14:00 - 14:30: Customer Experience: Creating an Experience to Remember
Customer satisfaction is still very much the prime driver of growth in the industry. In light of this, how can restaurants entice the next-generation diner who is demanding an increasingly personalised and immersive customer experience?
Hear the experts take on this tricky prospect and find out how you can create a truly memorable customer experience.
15:00 - 15:30: Essential Knowledge to Grow Your Business
Thanks to the development of increasingly advanced data capture technology, restaurants businesses have greater access to an extensive pool of knowledge than ever before, however, it’s the way a business gathers, utilises and exploits this knowledge that is central to their development. With this in mind, there's no better time to brush up on what you really need to know to grow your business...