How can customer feedback make you money?

One of Buzzer Feedback’s clients, a burger restaurant, implemented our tablet feedback device. Immediately, they found that ...
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Shortlist for the 2017 Royal Bank of Scotland Great British Entrepreneur Awards Announced

The Royal Bank of Scotland Great British Entrepreneur Awards has celebrated some amazing entrepreneurs over the years, many of whom are now household names. Past winners include ...
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The First Nightlife Operating System

How the Smart Nightlife Company reimagined the POS for the digital age to deliver to all of the demands of nightlife. ...
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elementsuite continues to grow – launches next version of Workforce Management Module at RTL17

elementsuite workforce management addresses the need for a...
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DSE stands for Display Screen Equipment.

The HSE state that DSE Training is a legal requirement for all staff who look at desktop computer screens, laptops, mobile phones, tablets and any other appropriate display screen equipment ‘for...
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Introducing a Consumer-Facing Loyalty & Payment Platform

Introducing the loyalty platform has been beneficial for us on many fronts. Firstly, it’s...
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Tossed sees success after going cashless

The business, which was founded in Paddington in 2005, saw turnover increase by...
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Why queue when you don’t have to! Order and pay for drinks directly from your smartphone!

Viva also provides a detailed and insightful analytics system which allows venues to...
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Shake Shack set to launch chatbot

Phil Crawford, Vice President of Information Technology at Shake Shack, has said...
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Why QSRs are investing in in-store tech

As a result, consumers are turning to...
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How technology is helping restaurants to establish long-term customer relationships

In response to this, Griffin believes that restaurants will have to adapt by ...
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Experience Control, Experience Simplicity, Experience ‘SmartServe’

SmartServe, simply gives diners full control of their dining experience whilst unlocking establishments true revenue potential with ground-breaking technology ...
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Freerunner help South East England’s Costa Franchise deliver ‘Safe Wifi”

Freerunner are delighted to support Goldex in bringing this accreditation further into the high street, and hope one day it becomes the standard and benchmark for public WiFi. ...
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How to reduce staff turnover through onboarding

Why first impressions of your business are as important for staff as for customers, and how to make sure your onboarding training gets the best results....
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Engaging customers with artificial intelligence

Interact, engage and get chatty with customers and brand advocates using a chatbot on Facebook or in store display. ...
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Order. Pay. Enjoy. Value your time

With the help of a unique QR code placed on each table, the app automatically detects the...
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Identity Document Checking with an Expert’s Eye.

If the business takes on high volumes of new starters it’s only a matter of time before that small yet extreme costly mistake is made...
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Seatris Set to Take Smart Tables to Thailand

Seatris also reduces no-shows by helping restaurants to...
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Jamie Oliver Restaurant Group Serves Up an Enhanced Customer Experience

Jamie Oliver Restaurant Group is looking to future-proof its point of sale system by selecting the...
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Nando’s Steps Up its Digital Transformation Strategy

Currently, Nando’s is in the process of updating itself in terms of how it incorporates technology, migrating to...
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World’s First Robotic Bartenders are Here to Disrupt the Industry

The 2,500 square foot bar will have two robotic arms, enabling it to be able to ...
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Bringing Payment Linked Loyalty to Restaurants across the UK

By linking payment cards and loyalty cards within a single app, PLL enables shoppers to seamlessly collect or spend loyalty points at their favourite retailers and restaurants, simply by using their ...
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Your Bespoke Digital Loyalty Restaurant App

Introducing our digital loyalty platform that enables you to engage, retain and understand customers, effortlessly....
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AI is Set to Form the Future of Dining

A new global study by Oracle, the California-based multinational computer technology corporation, entitled Restaurant 2025, has found that...
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Are You Ready for the Robot Revolution?

Recent studies have shown that up to 50% of jobs could be automated in the next 20 years, creating ...
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Digital Signage is Here to Disrupt the Restaurant Industry

Given that people tend to stand around menu boards for minutes at a time, while they decide what to order or whether or not the menu takes their fancy, there is...
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Health-Driven Tech Restaurant Secures £1.5m of Crowdfunding in Just 24 Hours

Vita Mojo is benefiting from providing an increasingly personalised customer experience, through offering their guests the choice of over...
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Consumers Would Spend More if They Could Order From Their Smartphones

The number of consumers using their smartphones for mobile ordering and payment is rising sharply, says the latest GO Technology report by CGA and Zonal....
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Join The Revolution - UrAppPro

In a world where mobile applications are becoming one of the main portals of communication Ur App Pro are looking to revolutionise the restaurant and takeaway industry....
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The Importance of Having a Highly Available, Highly Secure Technology Platform That Can Easily Scale

Underpinning each area of your operations and an element that has the potential to make or break whether your customers have that great experience and remain loyal is your chosen technology....
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Finance Solutions for Restaurants

Small businesses across the UK are struggling to secure the funding they need to grow. Fortunately, new, online lenders such as Merchant Money have stepped in, providing SMEs with easy-access finance...
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Vardells V-Serve Hospitality

With over 100 business integration applications that include accounts, payment and reservation systems, V-Serve can provide a total solution for your business....
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Five Hospitality Startups to Look Out for in 2017

The startup has already got off to a flying start, managing to secure partnerships with the likes of the Louvre, the Pantheon and the MuCEM ...
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New Artificial Intelligence Reveals 3 Ways Restaurants Can Enhance their Customer Service

The study has produced several notable findings regarding takeaway orders, which can serve to help restaurants to improve their customer experience...
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Subway Launches Food Ordering on Facebook Messenger

Plans to the launch the ground-breaking sandwich ordering bot, founded by Subway Digital, were announced at the F8 Facebook Developer Conference ...
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Nutrition Information on Menus is Popular with Customers in a Variety of Catering Outlets

With rising levels of obesity and type 2 diabetes consumers who eat out are expressing a desire to know more about the nutrition in their meals....
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Mobile Payment Means Millions of New Customers

As more consumers accept and appreciate direct carrier billing, merchants need to make some necessary changes if they want to capitalise on this payment method's potential and its rise in popularity....
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German Restaurant VA Startup Seatris enters UK to expand

Seatris, a German startup company offering a web-based restaurant management software with machine learning technology to help restaurants be more profitable through secure bookings, smart match-making waitlist and automatic table reseating...
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Testo’s guide to food safety

Testo offer a wide range of equipment for food safety which will help you meet your HACCP requirements and give you the reassurance you are storing and cooking your food safely. ...
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Let Mobile Apps Boost Your Business

If you don’t have a mobile app, isn’t it time you followed the other 62% who do?...
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5loyalty Client Friska Expands Mobile App with New Click and Collect Functionality

Bristol-based 5loyalty client, Friska has expanded its mobile app functionality by offering the restaurant’s customers the ability to click and collect their food order through their smartphone before they’ve arrived at...
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The New Standard for Restaurant Experience

With the imminent arrival of McDonalds self-ordering kiosks to Europe, restaurant business owners and managers seek to enhance their service and customer experience to fit the newly discovered market needs. Is...
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Finnish Packager Launches High Tech Heat Sensitive Cup

Huhtamaki have explained the reasoning behind the concept, stating that it had the potential to make good use of food-to-go packaging, as customers can actively interact with their cup whilst they...
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Starbucks Tests Mobile Ordering

This latest development follows hot on the heels of technology powerhouse, Amazon, who launched its Amazon Go stores in Seattle only last year....
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Wait Lists, Loyalty and Marketing are the Latest Consumer Trends

Upon gauging that millennials invest more of their time using Youtube than watching the TV, the company’s first move was to invest their spending in the digital video platform....
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Domino's Pizza Inc’s Digital Innovation Drives 2000% Growth

Several factors can be said to have contributed to the multinational company’s astronomic success, as the takeaway chain strategically chose to focus on producing better-tasting food, a highly effective marketing campaign...
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New Study Finds That Restaurants are Prioritizing Omni-Experience in 2017

As restaurants across the board are looking to allow their guests to order and interact where and whenever they want, several technologies have become to dominate the market, particularly in comparison...
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KFC significantly increased the quantity and quality of candidates

KFC have stated that TribePad features including Talent Pooling, Insights, templates for questionnaires and jobs, integration with social platforms, has positively affected the recruitment process....
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McDonald's Unveils it’s plan for the future

McDonald’s present their long-term growth plan that will revolve around convenience and technology in an attempt to draw in customers from competing quick service restaurants. ...
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Smashburger to launch new UK restaurants

It’s safe to say that Smashburger are one of the fastest growing restaurant concepts in the US, and to top that off that they have announced the launch of five new...
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Visa and IBM want to make every device you own a cash register

IBM has teamed up with Visa to create thousands of potential points of sale, using Watson’s Internet of Things (IoT) platform to bring all devices online....
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What does automation mean for the Restaurant Industry?

Labor costs are a major expense item for restaurants, and many companies are already turning to automation to boost profitability and improve customer service....
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Innovative EPOS solution for popular London Chain

The Tevalis EPOS and Management systems can be seen in a large spectrum of hospitality venues from Casual Dining Restaurants, Hotels, Pub Chains to Michelin Star Restaurants. Now, they also work...
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Star HI X Connect with CloudPRNT™ technology

International POS printer manufacturer Star Micronics is pleased to announce the launch of its unique cloud printing solution....
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How Important is Mobile Marketing?

There is a famous marketing adage, which goes along the lines of “the one marketing strategy that can’t miss, is to market to your best customers first!” ...
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At last! An app that enables you to get customers OUT of your restaurant!

What’s more important getting customers into your restaurant…or getting them out? ...
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UHS Group take on Nandos Oxford

Nando’s are here to not only satisfy those taste-buds, but to dazzle their customers with a vibrant, heart-warming interior design to leave that ever-lasting impression. UHS Group stood up to the...
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How to design a restaurant

Although the food is there to tantalize those taste buds, the surroundings and interiors can be everything. As they say, you eat with your eyes first! ...
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The do's and don'ts of Valentines day

This month revolves around spreading the love no matter what your relationship status. It’s only a matter of time until your restaurant is buzzing and whatever you do, we’ve got the...
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A New Way to Pay

With the imminent arrival of Android Pay on Android Wear, NFC wearable payments on the way to Fitbit, and Mastercard's own tech, mobile payment systems are really raising the wearable payment...
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Visa Europe Introduce Payment Via Augmented Reality

Visa Europe and its innovation arm , Visa Europe Collab, have collaborated with visual discovery and augmented reality app Blippar to bring augmented reality to payments....
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A look at Lionel Messi's New Restaurant

The Bellavista del Jardin del Norte, a restaurant in the heart of Barcelona opened by football superstar Lionel Messi, has been designed by El Equipo Creativo as a spatial experience with...
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The Hospitality Industry’s Adoption of New Technology discussed at Cornell University

Two-dozen industry leaders recently discussed the impact of technology in the hospitality space at Cornell University, where cloud computing, new technology best practices, and digital marketing strategies were amongst the subjects...
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New Inamo Restaurant Coming to Light Up Camden

Inamo, the pan-Asian restaurant renowned for their combination of interactive technology and dining, have expanded their dining technology experience with the opening of their fourth London site in Camden....
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TGI Fridays Deploys Chatbot on Facebook Messenger

“Chatbot technology will allow us to engage with our guests in a more personal way, providing real-time responses from Fridays, whether they want to get on a reservation list, find the...
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Specialist in Wireless Calling Systems in the Service Demand Industries

SLS Groups was established to assist businesses with products & services to improve daily practices and help streamline operations therefore improving Time, Cost & Quality....
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Securing your Restaurant 24/7

Want to secure your premises 24/7 no matter what? Visit icomply on stand 1332 at Takeaway & Restaurant Innovation Expo 2016 on 27th and 28th September....
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How to Get Better Feedback From Restaurant Comment Boxes

Your customers will only leave feedback in your restaurant comment box, if it's an easy and pleasant process for them. ...
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The Right Music For Restaurants

Music can be a very powerful tool for any business. It arouses emotions in people, encouraging specific behaviours depending on the music played. ...
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The restaurant industry has a listening problem. Tech can fix it

You’re going out for dinner. You pick up your smartphone and book a table at a new restaurant, a few hours later you ...
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The Chat Bot Revolution, Is Your Restaurant’s Ordering System Ready?

When Uber’s Developer and hashtag inventor Chris Messina called 2016 ‘the year of the chat bots’ it caught our attention. ...
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Smartphone charging at the table

How many times a day do customer’s request to charge their smartphones?...
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Add Music To Your Menu

When we go out to eat, we each have our own set of expectations and desires. The food, the wine, what we wear and where we want to go...
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Why Is Now The Best Time To Invest In A Security System?

In Todays World technology plays a vital part in every businesses strategy and the benefits of embracing innovations are often underestimated and overlooked due to restrictions in budget and a lack...
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Why surplus ≠ waste – and 4 things you can gain from this realization

As food service provider, you don’t want to miss out on sales to your clients. You want to have a great selection. You want it to be fresh. You want your...
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Optimising labour and eliminating waste in your restaurant

Waste is a huge issue facing restaurants, but finding out where why and how to eliminate it can be much easier said than done....
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Pioneer Digital exhibiting at Restaurant Tech Live

Working alongside display manufacturer LG, Pioneer Digital will be bringing the ‘cool’ factor, quite literally, with LG’s Transparent Display Cooler Door. ...
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Building a restaurant experience that people love

ribot understand technology, behavioural psychology and design. We’re keen to use our understanding to make many lives both easier and better....
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Seven Reasons Why Every Restaurant Should Offer Free Secure Device Charging Solutions

The hospitality industry is all about just that: hospitality. In order to be as hospitable as possible, an establishment might offer a number of different ...
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Making digital signage go further

Engaging digital signage platforms are a great way of captivating audiences, but here’s how to maximise ROI...
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